User Guide

Windows 10 / 11 (64-bit). Required components are handled automatically during installation.

1. Download the latest installer (JOLDISK-Setup-X.Y.Z.exe) from the Downloads page on the website.
2. Run the downloaded installer file. Windows UAC elevation is required.
3. Follow the setup wizard; installation completes automatically.
4. After installation, JOLDISK is registered as a startup programme and the icon appears in the system tray.

1. Double-click the JOLDISK icon in the system tray to open the login window.
2. Enter the email and password you registered at www.joldisk.com. For organisation users, a company AD/LDAP account password prompt may be displayed when connecting remotely to the internal network from outside the office.
3. Once authenticated, the screen watermark is displayed. Users in organisations that use document centralisation have the organisation and title drives connected automatically.

Displays user information (name, date, IP) as translucent text on screen. Enables tracing the source in case of unauthorised photography or screen sharing. Shown automatically when connected, and disappears when disconnected.

Sets removable storage such as USB, external SSD, and SD cards to read-only. Also blocks CD/DVD/BD drive burning. Authorised devices can be registered via the drive right-click menu.

Automatically embeds a watermark when printing documents. The user's name, date/time, and IP address are included in print output to help trace its source.

JOLDISK offers Free, Ad-Free, and Paid plans, and organisations with 51 or more users receive a separate quote. The Free plan is applied automatically on sign-up. See the Pricing page for the number of users, devices, security policies, and prices for each plan.

Every cryptographic operation in JOLDISK runs through a FIPS 140-validated cryptographic module (NIST CMVP). Transport, files, and the secure disk are all protected by validated cryptography.

Protection scope and behaviour are configured by your organisation's security policy. See the Security & Compliance page for details.

Automatic updates are applied according to policy. When a new version is detected, it is downloaded in the background and applied on the next restart, helping keep security fixes and features current.

Right-click the JOLDISK tray icon (bottom-right corner) to open the following menu. Some items appear only when policy permits.

• Open disk: open the organisation shared disk, role disk, or Secure Disk (only disks in use are shown)
• Connect, Disconnect: open the sign-in window or disconnect
• Screen watermark, screen capture blocking, clipboard protection, write block outside protected areas, removable media control: turn each on or off (when policy permits)
• View security regulations: view your organisation's security regulations (organisations using security regulations)
• Screen lock: lock the screen immediately; unlock with a PIN, JOLIMITALK approval, or password
• Alarm clock: show or hide the desktop alarm clock
• Notification centre: check notifications and requests to handle
• Settings: language, user information, screen protection, print protection, and removable media control
• Check for updates: check for a new version now
• Send diagnostics: upload client logs to the server (for support requests)
• About: version information
• Exit: disconnect and quit the client

When the print output watermark policy is enabled, printing a document (Ctrl+P) automatically shows the JOLDISK confirmation dialogue. Choose "Print with Watermark" or "Cancel". Depending on policy, the watermark may be inserted automatically without a dialogue. Print output includes your name / position / time / IP at three body locations + legal notice (bottom-left) + QR code (bottom-right).

What to expect when an organisation manager has added you as a member.

If you received an invitation email

The invitation email from your organisation manager includes an [Accept Invitation] button, an About JOLDISK box (screen watermark / screen capture blocking / removable-media control / print output watermark), and a desktop client download link. Click [Accept Invitation] → signup form (email/name/title pre-filled) → set a password → click the verification email link to become an ACTIVE member. The post-signup screen has a [Resend verification email] button if the email did not arrive.

Company AD/LDAP account password prompt

If your organisation uses remote access to the internal network through integration with Synology SSLVPN, a company AD/LDAP account password prompt appears when you connect from outside the office. Enter the Windows sign-in password you use at work. The prompt does not appear when you connect inside the office. The password you enter is also applied as your JOLDISK password.

Organisation and title drives

In organisations that use document centralisation, the organisation drive (shared folder) and the title drive (work folder) are connected in Explorer automatically after login. They are folders on the organisation's NAS and behave like normal folders. They are disconnected when you disconnect.

Password Change (AD/LDAP-linked organisation)

Members of organisations linked to company AD/LDAP accounts cannot change their password directly in the web portal. Change your company AD/LDAP account password with [Change password] in the JOLDISK desktop settings or through your company's password change procedure, or contact your organisation administrator.

Two areas an organisation manager frequently handles after creating an organisation — (1) the organisation KPI cards and (2) the three member-add methods.

Organisation Overview KPI cards

On /dashboard/organization, four cards are shown at the top — Members (active/limit) / Policies (usage/limit) / Licence (current plan + expiry) / Billing (next due + latest charge). Click any card to jump to its detail page. See your organisation's status at a glance.

Adding members — three methods compared

Organisation managers add members in one of three ways depending on the situation (the legacy join-code flow has been retired):

• Invitation email — the user fills out the signup form themselves and sets their own password. Most common, fastest path.
• Direct add — the organisation manager enters all info and a temporary password is auto-generated. Deliver the temporary password via a separate secure channel; verification email is sent automatically. The user is prompted to change the password on first login.
• CSV bulk — add many members at once. Temporary passwords and verification emails are issued automatically. Best for large onboardings. CSV header supports Korean aliases.