Terms of Use
Last updated: May 14, 2026
1. Purpose
These Terms govern the use of the JOLDISK website, administrator portal, desktop security software, subscription and licence management, downloads, updates, and support services provided by JOLIVERSE. By using the Service, users agree to these Terms, the Privacy Policy, the End User Licence Agreement (EULA), and operational policies displayed in the Service.
2. Definitions
Service means the JOLDISK website, accounts, organization management, licences, desktop software, policy synchronisation, downloads, updates, and support. User means any person using the Service, including members, non-members, organization administrators, and organization members. Member means a person who registers an account. Organisation or organization means a workspace managed by administrators for members, policies, licences, and security settings. Licence means the right to use the Service or software according to the applicable plan, seats, term, and feature scope.
3. Posting and Changes
The Company posts these Terms, the Privacy Policy, the EULA, fees, refund criteria, and business information on the website or in the Service. The Company may change these Terms within the limits of applicable law. Material or adverse changes will be announced in advance by reasonable means, such as the Service screen or email. Continued use after the effective date means acceptance of the changed Terms.
4. Accounts
Users must provide accurate and current information and must not use another person's identity or false information. Members are responsible for managing accounts, passwords, authentication methods, and organization administrator permissions. The Company may restrict account use or request additional verification when account theft, security incidents, legal violations, or risks to service stability are suspected.
5. Service Features
The Company provides JOLDISK features such as screen watermarking, screen capture blocking, print watermarking, removable storage control, organization policy management, licence and subscription management, downloads, updates, and customer support. Features may vary depending on plan, licence status, operating system, organization policy, security requirements, and technical environment.
6. Paid Services and Billing
Paid services are provided according to the fees, seats, term, payment method, and feature scope shown in the Service or a separate quote or contract. Users must provide accurate payment information. The Company may limit features or terminate the contract in the event of non-payment, failed payment, fraudulent payment, or licence misuse. Invoices, receipts, refunds, and tax records are handled according to applicable law and the posted policy.
7. Withdrawal, Refunds, and Termination
Withdrawal, refunds, and termination are handled according to applicable consumer protection and digital content laws and the criteria shown in the Service or a separate contract. Where software has been downloaded, a licence key has been issued, organization policies have been applied, or paid features have begun, withdrawal or refund may be limited to the extent permitted by law. If the Company is responsible for a failure to provide the Service, refunds or compensation will be determined based on the affected period, scope, and benefits already provided.
8. User Obligations
Users must comply with applicable laws, these Terms, the EULA, the Privacy Policy, organization policies, and Service notices. Users must not bypass security features, make abnormal automated access, reverse engineer the software, copy or redistribute it without permission, use another person's account or licence, distribute malicious code, compromise systems, make fraudulent payments, process illegal materials, or infringe third-party rights.
9. Organization Administrators
Organization administrators may invite or directly register members, grant permissions, configure policies, allocate licences, and view logs within their organization. Administrators are responsible for giving members any internal notices and obtaining consents required for employee monitoring, security policies, and personal data processing. The Company is not responsible for the lawfulness of a customer's internal policy settings or workplace notices.
10. Updates and Interruption
The Company may update the software or Service for security patches, feature improvements, legal compliance, and operational stability. Users should apply required security updates, and some features may be restricted on outdated versions. The Service may be temporarily interrupted because of maintenance, communication failures, security incident response, third-party service failures, legal requirements, government orders, or force majeure.
11. Intellectual Property and Open Source
Rights in the Service, software, logos, documents, screen layouts, code, database structures, and related content belong to the Company or the relevant rights holders. Users may not copy, modify, distribute, sell, rent, publicly transmit, or create derivative works beyond the scope expressly allowed. Open source components are governed by their own licences, and those licences prevail where they conflict with these Terms.
12. Privacy
The Company processes personal information necessary to provide the Service under Korea's Personal Information Protection Act and other applicable laws. Details about collected data, purposes, retention, third-party provision, outsourcing, user rights, and security measures are provided in the Privacy Policy.
13. Limitation of Liability
The Company is liable for damage caused by its intent or negligence according to applicable law. Except where the Company's liability is recognized by mandatory law, the Company is not liable for damage caused by user fault, inaccurate information, internal organization policy settings, user network or operating system environments, third-party services, or force majeure. The Service does not guarantee prevention of every security incident.
14. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Korea. The Company and users will first try to resolve disputes through good-faith consultation. If consultation fails, disputes will be resolved by the competent court under applicable law. Mandatory consumer protection rules prevail where applicable.
For questions about these Terms, contact support@joldisk.com.